The Home Depot Bronx Store in Bronx, NY 10469 (2024)

Great customer service!

I was interested in buying some succulents that were advertised on sale however the registered price conflicted. Wanda checked on her device confirmed the conflict and advised upper mgmt and honored the advertised sale price! I am completely thrilled with her diligence and hope she is recognized for going above and beyond!Thanks again Wanda!

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Great Managers

Purchase my Christmas tree on the 23rd. Needed assistance while in the store manager Kevin and Cashier Joscelyn were amazing! Is the photo of my tree thanks for all the help.~ The good Isis from The Bronx

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Happy painter

I had a number of painting projects that I had to do and I am so happy that Homedepot has everything I need to get the job done. And I'm not sure of the guys name at Home Depot that's in charge of bear paint but he's a great help and funny.

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Useful place to visit for convince.

Home Depot is the most visited store of my life and I love going there. The receipts must be checked at the exit. Never had any problems.

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Poor Customer Service

Everytime I enter this store there aren't any employees around to ask for SOME HELP! I believe management doesn't care about their team of workers and definitely COULD NOT CARE about the customers!

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Great location

I buy most of my flowers there and Y have no problem eith it. My husband love home depot it is his favorite store. The personal is friendly and very helpful.

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Sign of the times

I wish all the items online were in the store, I wouldn't have to shop online and pick up in store..I like to see the products 1st, that way I don't have to do returns..

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Store Employees

Every time I go shopping there-there is no one to help me and when I do finally see someone they tell me they don’t work this section with an attitude. Never fails. I rather travel further to New Rochelle Home Depot where the employees are helpful and pleasant.

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Ask for Kaloni especially if you're going specifically for key cutting.

Kaloni was amazing. I needed 3 keys copied and he was absolutely fantastic from start to finish.Courteous, humorous, hands-on and knowledgeable? That's hum! The whole package.

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I felt Dehumanized by a rude Employee

Today I came to the Gun Hill location to get some paint and moldings. As I was perusing through the store I noticed your employee named Chanya following me around. I thought nothing about it because I thought that was her job.I picked up a box of screws as I entered the Millwork aisle to grab some ceiling moldings. Suddenly a booming voice screamed behind my back : “ PUT IT BACK”. Shocked and confused that someone would say this to a customer I walked up the aisle to Chanya and explained I’m buying some moldings and I need to make sure I’m picking up the correct size screws. She dismissed me and grabbed the screws I had to place it back on its original bay location.I told that that was rude and unacceptable behavior and that I would report her. She blurted back “ I”ll report you too”.Shocked and dismayed I proceeded to continue my shopping with Chanya still following me and giving me dirty looks.I then approached another employee and explained what had happened but he wasn’t her supervisor. I asked to speak to the stores Asst Manager Rohan who is a friend of mine. As soon as Chanya heard that I would escalate this degrading experience to Rohan, she ran off.Never in my 20 years Shopping at HD have I been subjected to such dehumanization.

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